Crypto · quoted from the help centre, with dates
Maya Crypto: what it does, and the half that is paused
Maya Crypto lets you buy 24 coins from ₱1 with no transaction fee, which is one of the lowest barriers to owning USDT anywhere in the Philippines. It also will not let the coin leave. Both halves are printed by Maya itself, and the second half is the one nobody quotes.
What Maya says it does
Maya's crypto page makes three claims that are worth taking one at a time, because all three are true and only one of them means what people read into it.
”Own crypto with just an ID and ₱1 — no transaction fees.” The minimum is genuinely ₱1. The no-fee claim is about the fee line, and it is accurate: there is no separate charge on the buy. What it is not is a claim that the purchase costs nothing, because a spread between the price shown and the market price does the same work as a fee without being called one. Nothing here says Maya's spread is wide or narrow — nobody on this site has measured it — only that “no transaction fees” and “no cost” are different sentences.
”Buy and sell major coins.” Twenty-four of them, on Maya's own list: BTC, ETH, SOL, USDC, DOGE, AVAX, MATIC, LINK, ADA, SHIB, LTC, FIL, DOT, ATOM, APE, UNI, XLM, SAND, ALGO, AXS, MANA, CRO, QNT, USDT. The article carrying that list is dated 20 September 2024.
USDT and USDC are both on it, which is why the wallet looks like a crypto-casino on-ramp until you try to move the coin. Screenshot, 24 September 2026
”Convert your crypto to cash in your Maya Wallet.” True, and it is the sentence that quietly defines the product. Converting to cash in your Maya Wallet is the exit. It is the only exit.
What Maya says it does not do
From the help centre article What's new with the refreshed Maya Crypto?, last updated 19 December 2025:
You can still buy and sell crypto, and your past purchases are safe. Send and Receive remain unavailable - but they'll be back soon as we release updates in phases.
Read the last line before the tags, then read the date under them. Every instruction elsewhere on the internet that tells you to send USDT out of Maya is older than this notice. Screenshot, 24 September 2026
Read the two halves separately. Send unavailable means the coin cannot go to an address outside Maya — not to a casino, not to your own hardware wallet, not to an exchange. Receive unavailable means coins cannot come in from outside either.
The phrase “remain unavailable” is doing work too: it is not announcing a new pause, it is confirming an existing one. And “back soon… in phases” is a promise without a date, which is the correct way for a company to write it and a poor basis for a plan.
The stale articles
Here is the part that costs people an evening. The same help centre still publishes:
- How do I send crypto to Maya using PDAX?
- How do I send crypto to Maya using Coins.ph?
- How do I send crypto to Maya using Trust Wallet?
- How can I generate a QR code for receiving crypto?
- How can I check if I successfully received crypto?
Nobody pulled the sending guides when sending was paused. Follow one, watch nothing arrive, and the natural conclusion is that you scanned the wrong code. Compare the dates, not the instructions. Screenshot, 24 September 2026
Five articles describing a feature the notice says is unavailable. They are not a trick; they are simply older than the pause and were never pulled. But somebody following the Trust Wallet guide, watching a transfer not arrive, will reasonably conclude they scanned the wrong code.
Rule of thumb for any help centre, not just this one: compare the dates before you compare the instructions. Every article on Maya's support site prints a “Last Updated” line at the bottom. It is the most useful element on the page and it is the one nobody scrolls to.
What this means for casino money
If you are funding a Philippine operator in pesos, Maya Crypto is irrelevant to you and you should ignore this page. The steps you want are on depositing.
If you are funding a crypto casino, this page is the whole problem. The standard advice — buy USDT in your e-wallet and send it across — stops at the word send. What works instead is a three-step route through a venue that does allow withdrawals, and it is set out on the USDT route.
Where the coin can go- USDTone transfer, no peso rail
- No merchant codenothing to be declined
- 21+gambling is a cost, not income
If it comes back
It may well. The wording says phases, and a payments feature that was working before a redesign usually returns. Two things to check on the day you think it has:
- The button, not the blog post. A feature is available when it is in your
app, not when an article says it is. Rollouts are staged.
- The article's date. If the notice above has been superseded, the newer
article will say so and will carry a newer date. Until then the December 2025 line is the current one.
This page carries the date it was last read against the app and the help centre, and that date is printed in the header. If you are reading it long after, check before you rely on it — which is the whole method, set out on maya casino games, with the one-word ambiguity untangled on Maya slots. If a line here has gone stale, the fastest way to change what the next reader sees is contact.
What the app charges, and which of those charges are actually disclosed, is on fees and limits.